Warranty & Return Policy

Limited 1 year warranty for manufacturing defects only. Due to the nature of these products being imported with high tariff fees, and used as disease screening equipment for the Covid-19 pandemic, all products are Return for Repair Only.

Our warranty applies only to products sold from https://TempSafe.tech and not any other vendors or affiliate websites. TempSafe™ reserves the right to deny warranty claims on products sold by unauthorized companies or individuals such as on eBay, counterfeits on Amazon, or other sales channels.

All products produced by TempSafe™ undergo quality control inspections before shipping. However, if you believe you have received in anyway a defective product, you must bring it to our attention within 10 days of the delivery date of your order. Please provide photographs/videos of the defect for us to review. We will evaluate on a case by case basis how to resolve your concerns. Our technicians will do a remote diagnosis to determine the issue and whether to fix or send a new replacement unit.