Frequently Asked Questions
What is your approximate delivery time?
How accurate is the temperature reading?
Is it difficult to setup?
Is there a warranty?
How big is the display?
How does it scan for body temperature and display results?
What are the alerting options?
How does the unit mount?
Can it be setup outdoors?
What is the back-end management software you use?
Where can I find instructions for the remote desktop software?
How can I clean my kiosk?
CDC-Recommended Disinfectant Solutions Safe for Screens + Kiosk Frame
Household Bleach Solution (1/3 Cup of Bleach Per Gallon of Water)
Isopropyl Alcohol (≤ 70% Alcohol)
Disinfecting Your Kiosk
1. To prepare for disinfecting the touchscreen, power down the device (if possible) or ensure your on-screen software can tolerate false touches while you clean.
2. Dampen a new clean, non-abrasive cloth (microfiber is great) with a disinfectant listed above. Ensure excess liquid is squeezed from the cloth.
3. Disinfect the surfaces by wiping them with the cloth, and allow the surface to dry.