Apple and Other Stores to Require Shopper Temperature Checks

A number of retailers have begun checking the temperatures of employees before shifts. Apple last week, however, became the first major retailer to require customers to have their temperature checked before entry.

Requiring customer checks is still rare but is being considered by retailers and food establishments as a safety step as the country reopens. Stores are using a non-contact forehead thermometer similar to testing that has been adopted in some Asian countries.

Checking employees’ temperatures has become more common but is not standard practice. Walmart, Amazon and Kroger check employees at the start of each shift. Starbucks’ stores have been equipped with thermometers so employees can monitor themselves and Home Depot is providing staffers thermometers to take their temperatures at home before reporting to work. In most cases, any employee with a temperature over 100 degrees is sent home.

ever is one of the key symptoms of the novel coronavirus, but temperature screening is not always reliable. Many infected individuals are asymptomatic and in some cases a fever never develops. Higher than normal body temperatures can also occur in those not sick.

Public health experts have said, while enhanced testing is positive, the use of thermometer guns or thermal cameras can give a false sense of security so that people do not feel the need to wear masks or practice other social-distancing measures. The American Civil Liberties Union issued a report warning that screenings could pave the way for new permanent forms of surveillance and social control.

A regional German data protection office has already launched a probe into whether customer temperature checks at Apple Stores “violates EU privacy rules.” Temperature checks would also come at a time when requests to wear masks have led to altercations over personal freedoms in the U.S.

Canada’s T&T Supermarket grocery store chain in April started voluntary customer checks. CEO Tina Lee said in an email to the Toronto Star, “Anyone with a fever will be kindly asked to rest at home and contact their health-care provider.”

Automated Temperature Screening is effortless and creates a safe trusted environment that eases the tension, fear, and anxiety people often feel after a pandemic. 

Automated Pass Management Temperature Screening Device. This device requires no physical interaction. Simply look at the camera and get the temperature in 1 second. Facial recognition checks-in and maintains records of the individual temperatures. Designed to help protect the health and safety of both employees and guests by preventing anyone with a temperature from entering a facility. it’s the perfect solution for office buildings, warehouses, schools, government buildings, museums, sports arenas, theme parks, movie theaters, gyms, rail stations, hotels, restaurants, or practically any public venue.

Protect your employees and customers with minimal distraction and effort.

TempSafe Technology makes temperature screening easy. Explore our site to learn more about our Temperature Screening products.

Temperature Screening Solution

Safely screen employees and visitors for high temperature as they walk into a building or a defined area. The system can prevent people from entering if the pre-defined temperature threshold is exceeded or are not wearing a mask, and trigger an alarm.

  • Provides fast and accurate body-temperature measurement
  • Detects if a protective mask is being worn
  • Users can be denied door or system access if a high temperature or no mask is detected
  • Alarm options include strobe light, siren and popup on PC workstation 
  • Saves data in personnel safety log and verifies records.
  • Data, alerts and reporting available

The solution combines a thermal camera and our latest face, palm and fingerprint recognition technology for employee authentication, providing advanced security and convenience, all on a single affordable device.

Used to help screen potentially affected people in the workplace and public venues:

Schools, airports, hospitals, construction sites, correctional institutions, government and office buildings

No Touch Biometric Reader

Embedded face & palm recognition sensor provides 100% hands-free hygienic user authentication.

  • Used for various applications including Access Control, Time & Attendance, Visitor Management, Event Management & more
  • User authentication read range up to 8 feet
  • Face verification possible while wearing protective mask (Palm recognition advised while wearing mask)
  • Dual-lens IR & VL camera recognizes faces in both total darkness and bright sunlight 
  • Access Levels, Groups, Holidays, DST, Duress Mode (password), Anti-Passback, Record Query
  • Interfaces with
    • KeyTracer Key Control Systems
    • AssetTracer Smart Locker Systems
    • Various Access Control Systems